ΒιΆΉ΄«Γ½

Wales’ leading training provider, ΒιΆΉ΄«Γ½, has announced outstanding results from its latest Learner Voice Survey, capturing feedback from nearly 5,000 learners.

This survey, a cornerstone of ΒιΆΉ΄«Γ½’s commitment to continuous improvement and learner satisfaction, reveals high levels of student skill development.

This year’s survey saw an upswing in responses, with 4876 submissions across the network of ΒιΆΉ΄«Γ½ and its partners, up by more than a thousand from last year (3721).

Within ΒιΆΉ΄«Γ½ alone, 1663 gave feedback, up from just over a thousand (1196) last year.

Of that number, 99 per cent said that they felt they were treated fairly and with respect at ΒιΆΉ΄«Γ½.

Other key findings include:

94% of ΒιΆΉ΄«Γ½ learners would recommend their courses to others.

86% of learners reported enhanced communication, numeracy, and literacy skills through ΒιΆΉ΄«Γ½β€™s Essential Skills workshops.

Overall, 96 per cent of learners would positively rate ΒιΆΉ΄«Γ½ as a training provider.

Learner Representative, Lily Pandeles, whose key role is to advocate for learners across ΒιΆΉ΄«Γ½β€™s programmes, was pleased with the initial results.

She said: β€œIt is amazing to see many learners share their thoughts and give us feedback. We want learners to feel empowered throughout their learning journey and to know their voices are important.”

Head of Continuous Improvement Becky Morris leads the Quality department at ΒιΆΉ΄«Γ½. She explained why the survey was so important to the organisation.

β€œWe set up our ΒιΆΉ΄«Γ½ Network learner survey with the aim of collecting feedback from learners across ΒιΆΉ΄«Γ½ and our partner providers,” she said. β€œMy team analyses the data at a network, provider, departmental and practitioner level to identify what learners feel we do well and where we need to improve.

β€œThis information is a crucial part of our quality assurance processes, and learner voice is one of the most important measures in our self-evaluation process too.

β€œAll of our learners matter, their voice matters, and we value the important role that our learners play in shaping what we do, and how we do it.”

These results affirm ΒιΆΉ΄«Γ½β€™s dedication to providing high-quality training and support, ensuring that every learner’s experience is positive and enriching. ΒιΆΉ΄«Γ½ continues to lead the way in work-based learning, driven by the invaluable feedback and active participation of its learners.